Privacy & Security

Privacy Policy

At Suggestion Box, Inc., we are committed to protecting your privacy and ensuring the security of your personal information.

Last Updated: January 15, 2025 Effective Date: January 15, 2025

Introduction

This Privacy Policy describes how Suggestion Box, Inc. ("we," "us," or "our") collects, uses, and protects your personal information when you use our services, visit our website, or interact with our AI-powered suggestion and feedback platform. By using our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

  • Contact information (name, email address, phone number)
  • Account credentials and authentication data
  • Profile information and preferences
  • Professional information (job title, company, department)

Usage Information

  • Suggestions, feedback, and comments submitted through our platform
  • Interaction data with our AI systems and recommendations
  • Usage patterns, feature utilization, and engagement metrics
  • Device information and browser details

Technical Information

  • IP addresses and location data
  • Cookies and similar tracking technologies
  • Log files and server analytics
  • Performance and error reporting data

How We Use Your Information

AI Services

Process suggestions and feedback through our AI algorithms to provide intelligent recommendations and insights.

Account Management

Create and maintain your account, authenticate users, and provide personalized experiences.

Analytics & Insights

Generate analytics and insights to help organizations understand feedback patterns and improve performance.

Communications

Send important updates, notifications, and respond to your inquiries and support requests.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers: Trusted third-party vendors who assist in operating our platform and services.
Legal Requirements: When required by law, court order, or government request.
Business Transfers: In connection with mergers, acquisitions, or asset sales.
Consent: When you have given explicit consent for specific sharing.

Data Security

Security Measures

  • End-to-end encryption for data transmission
  • Secure cloud infrastructure with regular backups
  • Multi-factor authentication and access controls
  • Regular security audits and vulnerability assessments

Compliance

  • GDPR and CCPA compliant data processing
  • SOC 2 Type II certified security practices
  • International data transfer safeguards
  • 24/7 security monitoring and incident response

Your Rights and Choices

Access

Request access to your personal information we hold

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal information

Portability

Export your data in a portable format

Objection

Object to certain processing of your data

Restriction

Request restriction of processing activities

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage your cookie preferences through your browser settings.

Essential

Required for basic website functionality

Analytics

Help us understand how you use our services

Functional

Enable enhanced features and personalization

Contact Us

Privacy Questions

If you have any questions about this Privacy Policy or our data practices, please contact us:

privacy@suggestionbox.com
+1 (555) 123-4567

Suggestion Box, Inc.

1820 State Road 13

Unit 11-43

St Johns, FL 32259

Data Protection Officer

For GDPR-related inquiries and data protection matters:

dpo@suggestionbox.com
Response within 30 days

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Email notification to registered users
Prominent notice on our website