Legal Terms

Terms of Service

Please read these Terms of Service carefully before using Suggestion Box, Inc.'s AI-powered feedback platform and services.

Last Updated: January 15, 2025 • Effective Date: January 15, 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Suggestion Box, Inc. ("Company," "we," "us," or "our") concerning your use of our AI-powered suggestion and feedback platform, website, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Definitions

"User" or "You"

Any individual or entity that accesses, uses, or interacts with our Service in any capacity.

"Service"

Our AI-powered suggestion and feedback platform, including all software, features, and related services.

"Content"

All information, data, text, suggestions, feedback, and materials submitted to or generated by our Service.

"Organization"

Any company, institution, or group that uses our Service for collecting and analyzing feedback.

Account Terms

Account Creation

  • You must provide accurate, complete, and current information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must be at least 18 years old to create an account
  • One person or entity may not maintain more than one account

Account Security

  • You are responsible for all activities that occur under your account
  • You must immediately notify us of any unauthorized use of your account
  • We are not liable for any loss or damage from unauthorized account access

Acceptable Use Policy

Permitted Uses

  • Legitimate business feedback collection
  • Constructive suggestions and recommendations
  • Professional organizational improvement
  • Compliance with applicable laws and regulations

Prohibited Uses

  • Harassment, abuse, or discriminatory content
  • Spam, malware, or malicious activities
  • Violation of intellectual property rights
  • Unauthorized access or system interference

Service Availability and Modifications

Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Planned maintenance will be announced in advance when possible
  • Emergency maintenance may occur without prior notice

Modifications

  • We may modify or discontinue features at any time
  • Material changes will be communicated to users
  • Updates and improvements are provided regularly

Intellectual Property Rights

Our Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Suggestion Box, Inc. and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without explicit written permission.

Your Content Rights

You retain ownership of content you submit to our Service. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and analyze your content for the purpose of providing and improving our services.

You represent that you have the right to grant this license for all content you submit.

Termination

By You

  • You may terminate your account at any time
  • Download your data before termination
  • Data deletion follows our retention policy

By Us

  • We may suspend or terminate accounts for violations
  • Immediate termination for serious breaches
  • Notice will be provided when possible

Disclaimers and Limitations of Liability

Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

IN NO EVENT SHALL SUGGESTION BOX, INC. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential damages, so the above limitations may not apply to you.

Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Any legal action must be brought in the courts of St. Johns County, Florida.

Dispute Resolution

  • Good faith negotiation required first
  • Mediation before litigation when possible
  • One-year limitation period for claims

Contact Information

Legal Questions

If you have any questions about these Terms of Service, please contact us:

legal@suggestionbox.com
+1 (555) 123-4567

Company Address

Suggestion Box, Inc.

1820 State Road 13

Unit 11-43

St Johns, FL 32259

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice before any new terms take effect.

Email notification to all users
30-day implementation period

Your continued use of the Service after we post any modifications constitutes acceptance of those changes.